![]() ![]() Once the prompt has come up, run the program by typing in Y:\SO19-A10.EXE, then wait for it to install, it may take awhile. Then copy the file to the bootable USB drive, then place the USB drive in the USB port of the computer with the bad BIOS, and attempt to boot from it. First, get a memory stick and make it bootable directions to do so as well as the software needed is found here Once you have done that download the BIOS from dells website here. then turn the computer on and see if it works, if it doesn't you can try re upgrading the BIOS manually. If you still cannot find it, then simply remove the battery itself for 30 seconds to a minute, will do the same thing. (after turning off the computer and unplugging it) Leave it there for about 30 seconds and then replace it. There will be a jumper connecting 2 of the pins, remove the jumper, and connect the middle pin to the pin that the jumper originally was not on. Those directs resetting the BIOS, usually there is a small jumper to do so, located next to the CMOS battery (the watch battery on the motherboard) there will be 3 pins, right next to each other.
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